09:00 - 18:00
Berlin, Germany
Back to the dark ages? The rise of a new retail model

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Groceries at your doorstep in less than 20 minutes. That’s the promise of a relatively new segment of the platform economy. From small dark stores and supermarkets in urban centres, riders race through the city with your eggs, lettuce, or wash product.

Little is known about the business models of those new companies, the working conditions and status of workers in the sector, and challenges and opportunities for labour organising.

Is this a substantial innovation with clear benefits, or is the sector relying on an unsustainable squeezing of low-paid and poorly protected workers?

FEPS and UNI Europa have teamed up to study this new sector. In this Labor.a session, early insights of an international research were shared and discussed.


  • Steve Rolf, Economic and Social Research (ESRC) Council Researcher Fellow at the Digital Futures at Work (Digit) Research Centre, University of Sussex
  • Frank van Bennekom, Union Official, Young & United at the Federation of Dutch Trade Unions (FNV)
  • Janine Berg, Senior Economist, ILO
  • Moderator: Justin Nogarede, Foundation for European Progressive Studies (FEPS)
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In the media

»Der er tale om en markant udvikling«: Det vrimler med Wolt-bude

by Politiken 19/01/2024
'"This is a significant development": Wolt workers are everywhere' Politiken's article about the Digital Programme's first policy study: 'Employment terms of platform workers'

A szociális unió imperatívusza

by Új Egyenlőség 09/09/2023
'The imperative of Social Union'. Article about FEPS book 'Europe’s Social Integration: Welfare Models and Economic Transformations' by László Andor.

AI, platforms and (human) workers’ rights

by Social Europe 07/07/2023
In Social Europe' article, Gerard Rinse Oosterwijk, FEPS Policy Analyst on Digital, talks about the efforts to regulate AI undertaken by the EU and highlights the importance to grasp this opportunity to set the rules for a human-centric approach

Rapid grocery worker conditions are worsening, states report

by The Grocer 30/05/2023
The findings of our FEPS study on the quick-commerce sector and the conditions of rider workers were picked up by the UK-website 'The Grocer’.